• For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only.
• Orders are shipped within 3-5 days or as per the delivery date agreed at the time of order confirmation via call or WhatsApp and delivering of the shipment subject to Courier Company / post office norms.
• Shipping is FREE for orders above Rs. 2500, below that Rs. 150 will be charged for shipping.
• Incase of an express shipping to metro cities Rs. 150 will be charged as a standard shipping.
• SITA APPAREL PRIVATE LIMITED is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 3-5 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.
• Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration.
• For any issues in utilizing our services you may contact our helpdesk on +91 98312 76877 or connect@sitaapparel.in

Please note: The orders are not shipped on Sundays or National Holidays. We strive to ensure timely delivery of all orders. However, please understand that unforeseen circumstances beyond our control — such as severe weather conditions, natural disasters, or service interruptions — may occasionally cause delays. In such cases, we will do our best to keep you informed and minimize any inconvenience caused.